Paypal Siding With Seller

I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund.

Paypal siding with seller. It seems to be rare these days but it does happen. Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described. I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item. If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal.

Shopping online shouldn t cost you peace of mind. Siding w seller when the tracking number provided shows delivery two days before i placed my ord jbmac seller gives fake info and paypal dispute algorithms s initial decision made without deep investigation so a human has to review it. But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company. We know selling online securely is a challenge for merchants.

The buyer claimed that the item was damaged and materially different from what was pictured. Paypal keeps siding with seller kruhl i doubt they sided with the seller somehow or other your dispute got closed but if it had remained open and escalated to a claim then you would nearly always win. Say the buyer ordered a pink scarf but received a green one instead. Seller protection for merchants.

So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies. The process can also tie up funds and impact cash flow. In other words what the buyer received doesn t match what they ordered. I m a long time ebay seller with 100 feedback.

Seller protection doesn t cover buyer claims for items received that are significantly not as described snad. Go ahead set up shop. Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud. Paypal can t prosecute for counterfeit items.

If the seller clearly is not in the wrong yes pp will side with the seller. Buy from millions of online stores without sharing your financial information. When it comes to transaction disputes paypal is known for siding with the customer. Paypal chargebacks can cost ecommerce sellers time and money.